
1. Error: Pricing Procedure is Missing
Description: The pricing procedure is not determined for the sales order.
• T-Code: V/08 (Pricing Procedure)
• Pathway to Resolve: Check the pricing procedure determination in SPRO: ▪ SPRO > Sales and Distribution > Basic
Functions > Pricing > Pricing Control > Define Pricing Procedures
Ensure the combination of Sales Area, Document Pricing Procedure, and Customer Pricing Procedure is correctly assigned.
2. Error: Partner Function is Missing
Description: The required partner function is not assigned in the sales document.
• T-Code: VOPA (Partner Determination)
• Pathway to Resolve: Maintain partner determination procedure: SPRO > Sales and Distribution > Basic Functions >
Partner Determination > Partner Determination for Customer Master
• Assign the correct partner roles in the customer master record using XD02.
3. Error: Delivery Block
Description: Sales order cannot proceed due to a delivery block.
• T-Code: VA02 (Change Sales Order)
• Pathway to Resolve: Remove the delivery block: Open the sales order in VA02.
• Navigate to the "Header" or "Item" tab.
• Remove the delivery block under the "Sales" or "Shipping" data.
4. Error: Schedule Line Category Missing
Description: The system cannot determine a schedule line category for the material.
• T-Code: VOV6 (Schedule Line Categories)
• Pathway to Resolve: Maintain the schedule line category determination:
• SPRO > Sales and Distribution > Sales > Sales Documents > Schedule Lines > Define Schedule Line Categories Check
and update the assignment of Item Category + MRP Type combination.
5. Error: Credit Check Block
Description: Sales order blocked due to a credit check failure.
• T-Code: FD32 (Credit Management)
• Pathway to Resolve:
Release the sales order: T-Code: VKM3 (Blocked SD Documents)
Modify credit limits for the customer in FD32.
6. Error: Material not listed
Description: Material is not listed or excluded for the customer.
• T-Code: VB01 (Material Listing/Exclusion)
• Pathway to Resolve: Maintain material listing/exclusion: SPRO > Sales and Distribution > Master Data > Material
Listing/Exclusion > Maintain Listing/Exclusion
7. Error: Account Determination Issue
Description: The system cannot determine the G/L account during billing.
• T-Code: OBYC (Account Assignment)
Pathway to Resolve: Check and maintain account determination settings:
SPRO > Sales and Distribution > Basic Functions > Account Assignment/Costing > Revenue Account Determination
8. Error: Delivery Quantity Exceeds Stock
Description: Delivery cannot proceed due to insufficient stock.
• T-Code: VL01N (Create Delivery)
Pathway to Resolve: Verify the stock using MMBE.
Adjust the stock using MB1C or update the delivery quantity in VL01N.
9. Error: Delivery Date is in the Past
Description: The requested delivery date is earlier than the current date.
• T-Code: VA01 (Create Sales Order)
Pathway to Resolve: Adjust the requested delivery date in the sales order under the "Schedule Lines" tab.
10. Error: Tax Determination Issue
Description: The system cannot determine the tax code or rate.
• T-Code: OVK1 (Define Tax Determination Rules)
• Pathway to Resolve: Check and maintain tax conditions in: SPRO > Sales and Distribution > Basic Functions > Taxes >
Define Tax Determination Rules
11. Error: Sales Document is Incomplete
Description: Sales document is flagged as incomplete due to missing data.
• T-Code: VUA2 (Incompletion Log)
• Pathway to Resolve:
Use the incompletion log to identify and fill in missing fields.
12. Error: Plant Not Assigned to Sales Organization
Description: The system cannot determine a plant for the sales order item.
• T-Code: OVX6 (Assign Plant to Sales Org)
• Pathway to Resolve: Assign the plant in: SPRO > Enterprise Structure > Assignment > Sales and Distribution > Assign
Plant to Sales Organization and Distribution Channel
13. Error: Pricing Condition Missing
Description: A required pricing condition is not found in the pricing procedure.
• T-Code: VK11 (Create Condition Record)
Pathway to Resolve: Maintain the missing condition record in VK11 or VK12.
14. Error: Item Category Missing
Description: The system cannot determine the item category for the sales order item.
• T-Code: VOV4 (Item Category Determination)
• Pathway to Resolve: Verify and maintain item category determination in: SPRO > Sales and Distribution > Sales > Sales
Documents > Define Item Category Determination
15. Error: Delivery Date Not Confirmed
Description: Delivery date cannot be confirmed due to ATP (Available-to-Promise) failure.
• T-Code: CO09 (Availability Overview)
Pathway to Resolve: Check the material availability in CO09 and adjust the delivery date accordingly.
16. Error: Billing Block
Description: Billing document cannot be created due to a block.
• T-Code: VF01 (Create Billing Document)
Pathway to Resolve: Remove the billing block in VA02 under the "Billing" tab.
17. Error: Shipping Point Not Found
Description: The system cannot determine a shipping point for the delivery.
• T-Code: OVL2 (Shipping Point Determination)
• Pathway to Resolve: Maintain shipping point determination: SPRO > Sales and Distribution > Shipping > Shipping
Point and Goods Issue > Assign Shipping Point
18. Error: Partner Function Duplication
Description: Duplicate partner function entries are found in the sales order.
• T-Code: XD02 (Change Customer Master)
Pathway to Resolve: Correct the partner determination procedure in VOPA.
19. Error: Customer Credit Block
Description: Sales order is blocked due to the customer's credit limit.
• T-Code: FD32 (Maintain Credit Master Data)
Pathway to Resolve: Adjust credit limits or release the block in VKM3.
20. Error: Delivery Split in Billing
Description: Multiple deliveries split into separate billing documents.
• T-Code: VF04 (Billing Due List)
Pathway to Resolve: Check and align header data fields like payment terms, billing date, and incoterms.
21. Error: Output Determination Issue
Description: Output type not triggered for the sales or delivery document.
• T-Code: NACE (Output Determination)
• Pathway to Resolve:
Maintain output determination settings in SPRO > Sales and Distribution > Basic Functions > Output Control.
22. Error: Foreign Trade Data Missing
Description: Foreign trade data is incomplete for export sales.
• T-Code: VX11N (Maintain Export Data)
Pathway to Resolve: Complete the foreign trade data in VA02 under "Foreign Trade" tab.
23. Error: Delivery Quantity is Zero
Description: Delivery cannot be created due to zero quantity.
• T-Code: VL01N (Create Delivery)
Pathway to Resolve: Update the confirmed quantity in the sales order schedule line using VA02.
24. Error: Incorrect Document Flow
Description: Document flow is incomplete or incorrect.
• T-Code: VA03 (Display Sales Order)
Pathway to Resolve: Verify the document flow and ensure all preceding documents are complete.
25. Error: Material Does Not Exist
Description: The material number is invalid or missing in the system.
• T-Code: MM01 (Create Material)
Pathway to Resolve: Create or update the material master record in MM01 or MM02.
26. Error: Sales Area Not Defined for Customer
Description: The system cannot determine the sales area for the customer.
• T-Code: XD01 (Create Customer Master)
Pathway to Resolve: Assign the sales area to the customer in SPRO > Sales and Distribution > Master Data > Define Common
Distribution Channels or Divisions.
27. Error: Pricing Condition Record Not Found
Description: Pricing condition record is missing for the material or customer.
• T-Code: VK13 (Display Condition Record)
Pathway to Resolve: Verify and create condition records in VK11 for the specific condition type and key.
28. Error: Invalid Shipping Condition
Description: Shipping condition assigned to the customer is not valid for the sales process.
• T-Code: XD02 (Change Customer Master)
Pathway to Resolve: Update the shipping condition in the customer master under the "Sales Area Data" tab.
29. Error: Credit Memo Request Block
Description: Credit memo request cannot proceed due to a block.
• T-Code: VA02 (Change Sales Document)
Pathway to Resolve: Remove the block in the credit memo request under the "Header" or "Item" data.
30. Error: Item Rejected in Sales Order
Description: Item is flagged as rejected in the sales order.
• T-Code: VA02 (Change Sales Document)
Pathway to Resolve: Remove the rejection reason from the item details.
31. Error: Incomplete Master Data
Description: Customer or material master data is incomplete.
• T-Code: XD03 (Display Customer Master) / MM03 (Display Material Master)
Pathway to Resolve: Complete the missing fields in XD02 or MM02.
32. Error: Delivery Document Not Found
Description: The delivery document is missing or not created for the sales order.
• T-Code: VL10A (Sales Orders Due for Delivery)
Pathway to Resolve: Check and create the delivery document in VL01N.
33. Error: Picking Quantity Not Entered
Description: Delivery cannot proceed due to missing picking quantity.
• T-Code: VL03N (Display Delivery)
Pathway to Resolve: Enter the picking quantity in the "Picking" tab of the delivery.
34. Error: Billing Reversal Issue
Description: Billing document cannot be reversed.
• T-Code: VF11 (Cancel Billing Document)
Pathway to Resolve: Ensure that the billing document is not cleared in financial accounting and reverse it using VF11.
35. Error: Text Determination Issue
Description: Missing or incorrect text in the sales or delivery document.
• T-Code: VOTXN (Text Determination Procedure)
• Pathway to Resolve:
Maintain text determination procedures in SPRO > Sales and Distribution > Basic Functions > Text Control > Define Text
Determination Procedures.
36. Error: Pricing Access Sequence Not Found
Description: The system cannot determine the access sequence for the condition type.
• T-Code: V/07 (Condition Type)
Pathway to Resolve: Check and maintain the access sequence in SPRO > Sales and Distribution > Basic Functions > Pricing >
Pricing Control > Define Access Sequences.
37. Error: Split in Delivery
Description: Sales order items split into multiple deliveries.
• T-Code: VL01N (Create Delivery)
Pathway to Resolve: Align key data like delivery date, shipping point, and route across all items.
38. Error: Availability Check Not Triggered
Description: Availability check is not performed for the material.
• T-Code: OVZ9 (Availability Check Configuration)
Pathway to Resolve: Maintain the availability check settings in SPRO > Sales and Distribution > Basic Functions > Availability
Check and Transfer of Requirements.
39. Error: Route Determination Issue
Description: The system cannot determine the route for delivery.
• T-Code: OVL1 (Route Determination)
Pathway to Resolve: Maintain route determination in SPRO > Sales and Distribution > Basic Functions > Route Determination.
40. Error: Overdue Delivery Date
Description: The requested delivery date is overdue.
• T-Code: VA02 (Change Sales Order)
Pathway to Resolve: Update the delivery date in the sales order schedule line.
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